Product Services and Features Five year labor warranty on Wallingford Computers. Three year parts warranty on Wallingford Computers. Onsite warranty, available with 4hr response (Austin area) Custom designed system plates specific to the customer. Wallingford computers use non-proprietary components. Wallingford computers are modular design allowing quick field-replacement of components. Procurement Services Wallingford can provide an evaluation system for qualification and pre-configuration. We can begin deliveries within days of receiving official purchase orders. Wallingford can provide technology reviews and needs analysis and specification proposals. Manufacturing Services We can duplicate drive loads from an eval unit, guaranteeing constancy and quick deployment. Wallingford can maintain multiple drive loads as required for different departments. We can provide an emergency drive configuration restoration solution on each hard drive. Wallingford can install, configure, and test customer provided components. All Wallingford computer systems get 48 hour burn in with extensive hands-on testing.

Repair Services Wallingford has its own staff of certified service technicians for Austin support. We keep a local inventory of replacement parts guaranteeing technician effectiveness. Once on-site, technicians will repair additional systems before they are formally reported. If a system needs to be replaced, we can offer data transfer onto the new system on-site. Support Services Wallingford provides a dedicated account representative for a single point of contact. We can provide on-site staffing of certified service technicians for immediate response. We provide a CD ROM copy of the drive configuration to our customer’s internal IT staff. We can perform preventive maintenance and proactively update drivers and BIOS images. Delivery Services We support custom weekly delivery scheduling to match capacity of receiving. We can prepare custom delivery reports detailing systems by department or configuration. Prior to delivery, we can install internal asset tags and complete receiving paperwork.